WEBVTT

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I'm going to hand you this.

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Hello.

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Hello.

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And now we welcome Carolina.

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Thank you.

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Thank you so much for going to that show.

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Wow.

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I'm going to start by saying I'm really nervous and excited at the same time.

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It's my first for them.

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Both as an attendee and as a speaker.

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So I'm really grateful for all of you to stay for that for that talk.

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So I'm going to tell you to take you in this session on a journey on how we went from being a local project

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in the city of Barcelona to building an international community that is still growing.

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So the journey didn't finish yet.

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And this is I thought that I could share some of the learnings and the challenges that we've been facing along the way.

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So before I start, have anybody here heard of the city before?

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Could you raise your hand?

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Oh wow.

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Amazing.

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Great.

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So that's cool because I wasn't planning to get into the details on how the platform works.

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But I will say that the city means a digital platform for citizen participation.

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Or we could also define it as a tool for organized the governance of any organization greatly.

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So how it started?

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We need to go back to 2016 at that moment.

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There was a new government in the city of Barcelona.

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From now, with the perspective of time, I could say that this was an activist government.

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Because we came from that period if you remember from 2011 and 2012,

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you remember like the global wave of protest about especially in Spain.

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They were very huge with a 15-end movement and then the acknowledged movement.

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But there were also other countries that were taking people in the streets.

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The streets were claiming a real democracy.

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So when some of these activists in the squares came into the institution,

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and they brought to the table a radical democracy model to implement in the city,

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and also a way of doing a free software with an open collaboration model

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from the first moment really.

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So you have seen here like the first version of the platform.

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At that moment, it was thought they were planning only to release the city,

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as a software for the city of Barcelona.

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It's in Catalan, but you can already infer that they will bring in full accountability

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from the first day.

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They wanted to give back meaning to the word participation for citizens of Barcelona.

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So soon after they figured out that they could rewrite the whole code

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to make it reusable to any other cities that were starting to show interest

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in how Barcelona was leading this new political project.

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So in fact, the first idea of having a community around the project

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started with a hackathon organized by the city council.

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It was two days, there were like 100, 200 people attending there,

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and the idea was to invite residents really anyone interested to discuss the new features

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and prioritize them that the new version of the software should have.

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So after two days, we came up with 100 proposals,

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and they mostly, most of them they were implemented in the roadmap.

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So after releasing this first reusable version,

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another city is in the metropolitan area,

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started to use in the platform,

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and we created this installation of the city,

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which is called metadata city.

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We have this record city in the project,

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because in the end we are building a software for governance.

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So we used it for eating our own dog food.

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We opened a space for receiving feature requests,

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and discussed them.

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This was still a very local community,

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but it was really intense in activity.

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We were having community meetings every two weeks of two types.

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What we called the meeting labs,

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which were more like an academic seminars,

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or oriented to put the project in dialogue with other open source communities.

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For example, we had this lab to study and to learn from other governance models

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from projects like WordPress, Wikipedia, Drupal.

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So that kind of also sent the signal that we were there

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and we wanted to collaborate with our peers.

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And then we have like the some meetings,

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which were more open gatherings,

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oriented to anyone really interested in political participation.

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So we had journalists, we had designers,

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also developers,

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but it was not the main focus.

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We were divided by different work areas,

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and we were concommunication strategies,

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and these kind of things,

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all documented in metadata city.

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And which is what is this we that I keep referring to,

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and I think this is a key point in our case,

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because also it was a project from a public institution,

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the professional team that needed to lead the project

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and create the community,

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wasn't really formed by public servants.

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There were two or three,

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but then they hired like people from different organizations,

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like we were having researchers from the university,

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or myself,

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I was coming from a Catalan municipality association.

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There were people working in facilitation field.

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So each of us had like a connection network,

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that facilitated the fact that we were creating this community

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around the project.

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So a few months later,

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some guy in the room called Virgil Deville,

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he was working for a French company called open source politics.

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So he came, I don't remember Virgil,

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if it was an email or a message,

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but he said hey,

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I discovered your code in GitHub,

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we think it's very cool,

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and we are already building services.

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We have a group of the code base and offering

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to municipalities in France.

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So at that moment,

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we realized that we needed to start a structure in the community,

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and thinking about the legal entity that we were going to need,

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because of two main factors.

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We knew that the project was going to have an international reach,

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and on the other hand,

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local elections in Barcelona were coming again.

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We knew that we could lose institutional support,

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and financial support if government changed.

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So we started the first governance process in the community.

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It was a long one, 18 months discussing in different aspects.

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What do we wanted to become?

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And after several phase-to-face meetings,

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we decided to create a non-profit association called

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the Free Software Association.

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This was already in 2019.

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At that time, this association,

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the only thing it had,

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it was a fiscal number,

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no funding, no staff,

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nothing,

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but that was really important first,

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because the government won again the elections,

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and we were able to sign an agreement

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to distribute the governance of the code

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that was in the repositories of the city council,

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and they were seated through the association,

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that from that moment,

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it was like a little representative of the organized community.

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So we gained some resilience there.

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This is what the agreement was about,

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the code is going to be maintained,

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and also the community is going to be damaged by this association,

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and also define some other details like the production composition,

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and something like that.

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So then the pandemic came in,

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COVID was in the only thing that spread out.

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Suddenly, a lot of organizations,

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we were locked down,

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but a lot of organizations needed digital tool

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to keep being operative and making decisions.

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So they decided to adopt the city,

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we were keeping,

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we were having a lot of requests for help,

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for installation,

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for offering services,

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feature requests,

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a lot of use cases for any kind of organizations of four types.

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We were only used to the local governments

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and then the European Commission came and said,

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hey, we're going to use your infrastructure

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to launch a conference for the future of Europe,

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and we want this, this, this and that.

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And then a church, a Lutheran church from Germany,

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say, no, we are also discussing internally,

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how do we want to rethink ourselves with our community?

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So we're using the city,

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and we need this, that and the other.

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So we were having effectively a growth crisis,

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like, okay, what the hell is going on?

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Because this is the theme I was telling you about

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from the moment the association was created,

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started to shift its focus to the Barcelona needs,

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because Barcelona community was also growing.

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They were carrying big processes of participatory budgeting.

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They needed all the people they could get.

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So we were like two people in the city,

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and I was an external and trying to figure out,

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okay, how do we navigate this moment and finally,

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two years later of this period,

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we get to sign like an agreement

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with the regional government of Catalonia,

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that recognized the association and the project

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is self as a digital common to be preserved,

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because in at least in Catalonia they were already used

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like 200 municipalities,

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and this gave a little bit of air to the staff of the association.

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We could hire a maintainer,

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which was the basic thing to do,

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and someone to support with the administration

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activity of the association.

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So another thing was that one of the economic helps that we got

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from this agreement that came from the Barcelona City Council,

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suddenly failed at the end of the year.

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They say, hey, do you know the 15,000 users that you were counting on?

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So it's a shame, but for political reasons,

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we can not afford to give you this money this year.

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So this was really like a moment of crisis,

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or we survived or we disappeared.

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And because the city was able as well to build an ecosystem

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productive group of companies that were already offering services

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on top of this infrastructure,

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we could put in place what we called the policy,

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the partnerships policy,

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and they give back a little amount every year

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from the gains they get for offering services on top of the city.

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So that was really a life-saver.

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So, okay, that was the story.

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This is how we ended having a great big community.

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Right now the city means being used in 30 countries

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around the world, mainly in Europe and Latin America,

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but also in Japan and some places in the states.

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And we keep using Meta-Decidivas

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that the main reference of the project

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to organize both the governance of the code or the roadmap

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and the governance of the community.

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On the code side or the technical contributions,

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we set up some spaces to back reporting.

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We keep that space for proposed new features.

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And of course, you can, we are trying to assemble

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a little community of designers around the project.

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And also we are encouraging this kind of module approach

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for the architecture to be resilient enough

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and to cover all the needs of the use cases that we have.

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On the known code contributions, of course,

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we also have this site to co-create the documentation,

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this is demonstrated to more than 30 languages.

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We only maintain Catalan Spanish English

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and then the community does the rest.

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And we keep organizing these kind of meetings

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that have been also crucial in building this international community.

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Because this is all about building community

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is getting to know people having established

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a personal relationship.

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So of course, we can not afford to do offline meetings

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or face-to-face meetings all the time

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because there is people from around the world.

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But the city in face is our annual conference

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and it's the big opportunity to get to know the newcomers

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and meet again with existing members in the community.

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We've been also experimenting because we use the city

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for the most asynchronous spaces for the liberation

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and discussion.

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We've been experimenting to integrate with metrics.

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We use element to have some rooms

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and to be able to coordinate quickly

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if we're going to launching a new release.

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So there is a room to coordinate the translation

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and these kind of things.

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And so far, so good.

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And right now on the governance side of things,

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we are just starting.

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I think it's today that finishes the step two of agenda setting

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and there is already a drafting committee.

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We need to write the internal regulations.

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I will explain you later why.

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But yeah, this was something that we had pending from 2020

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and now we find a moment to start working on that.

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And having a more transparent way to make decisions

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because this is something that always is problematic,

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when you want to scale the governance and make it democratic.

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So some lessons from that.

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I'm sure that not, I mean, in our case because we went

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from public investment, I know it's a peculiar

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but I would highlight and I think that some of you may relate.

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The fact that this activist government was really bold and brave

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like launching this political project was really inspiring

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for everyone and not for particular radical organizations.

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But you can get some of the genuine intentions,

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no when you see them.

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So for us was really key in the extension of the project.

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New York City, other big cities, the city of Mexico.

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I am quite sure that if it wasn't because we had

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Barcelona flagship, maybe it would be more difficult.

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The second one, this is a pain point.

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Public money, public code, okay, to that.

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But public procurement is a complete nightmare.

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I'm sure many of you are familiar with that.

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But our entire development model is based on public contracts

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and external companies.

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That means we keep rotating companies.

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We keep discussing and training new developers

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because the city, I guess, is a really complex software.

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It does a lot of things but it has a steep learning curve.

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So we are desperately finding or looking for new ways

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to at least the roadmap one part being having it internalized

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and not being dependent all the time on external sources.

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Third point, of course, I already said,

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in person meetings are really crucial for building this community.

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And that doesn't mean that having a global community or a big community,

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you have to have a global governance.

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We are already seeing this kind of local chapters appearing

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and functioning very well.

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This is a community for the municipalities of the province of Barcelona.

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It is run in fact by the provincial government,

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which is offering services for that municipalities.

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And they are using it as a social network,

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social professional network.

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They share different experiences.

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It's a community expert of practice that is working is working really well.

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Same on Japan.

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But in this case, this is run by an open source community code for Japan.

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They were the ones that discovered the project

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and they are doing this advocacy work of showcasing the different instances

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around the country.

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Then we have different from France.

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The same open source politics, which is today,

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one of the main partners of the city.

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They also put in place a community instance.

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More oriented perhaps to discuss their own roadmap necessities.

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But then also communicate with us.

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And as a final example,

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I will showcase the last big addition to the community

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that was the federal government of Brazil.

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And I mean it as a federal level.

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They are deploying the city to discuss the strategic policies

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for this mandate of Lula.

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And they are heavily organizing through telegram.

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They had several channels.

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But they put in place also an instance of the city

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to start organizing themselves.

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So on the challenges side,

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of course, financial sustainability.

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I'm sure this is a shared challenge for any open source project.

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We are trying to diversify.

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If you want to know more, my colleague Neil will do a talk tomorrow,

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specifically about our financial plan.

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So if you're interested, then defining our role

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in the economic ecosystem because as an association,

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we don't want to compete with the companies

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providing services around the city.

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So we need to go to see how big it can become.

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This ecosystem.

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And then if we need to limit ourselves in some aspect.

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This leads me to the third point,

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which is we started to, we started being a local software

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from a city and very tuned for the necessities

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of a local government.

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But now the city means being used for any kind of all kinds of organizations.

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So in the association, we are thinking,

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maybe we need to do a step back.

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We need to work more at the infrastructure layer

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and let the economic, the partners and the productive ecosystem

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build the last application to any organization

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and to cover all the needs in our community.

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More in the political side because we are a political project.

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How do we avoid participation watching?

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We already had some debates in the community.

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In the Chile, Estaiido movement some years ago,

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the government of Pignera back then tried also to use the same.

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How do you avoid that?

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Because in the end we have a GPL, a fair GPL 3.

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So it's free software.

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You can do whatever you want with that.

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But at the same time, we are a political community.

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So this is still an open debate.

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How do we manage it?

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And related to that is we think in our social content

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as a political community.

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The city has a social contract which means a set of basic principles

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that anybody that joins the community can meet to comply with.

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Like always be transparent, the content needs to be traceable

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and the integrity of the information needs to be guaranteed

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in this kind of things.

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But maybe we need to amplify or rethink our social contract.

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We are doing now the internal revelations

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because we had a debate last year about what is happening in Palestine.

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For example, and the need that we had to position ourselves

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with the violations of human rights and this kind of things.

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And we already noticed that it's easy to have political affinity

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when you are a small community.

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But now that we have this kind of global rate,

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we knew that it's not that easy to be on the same page.

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So this is one of the reasons that we are having more clear rules

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on how is this going to be managed.

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And last but not least, the city was born on a 1st of February.

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So this means that it's today is the birthday project.

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We are eight years old.

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Yay.

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So we will be going to celebrate with some

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the city members in the room.

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So you are more than welcome to join us if you want.

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And thank you very much for your attention.

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Any questions or comments?

23:18.000 --> 23:19.000
Yep.

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Okay.

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I try to repeat the question.

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So do I have any tips to build trust from the government

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when you intend to launch a project like that?

23:52.000 --> 23:54.000
Yeah.

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I mean, we try to design this software with some democratic principles

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in the software.

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It's not that easy because then you start to see in different use cases.

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But from the perspective of a government.

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It all starts with accountability.

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We find this is a key point.

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The scene has a specific component, which is called accountability.

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And it lets you to submit proposals from part of the citizens.

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But then the citizens is completely informed about any change that they

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propose a suffered like they were converted to a specific project.

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They were, I don't know, I managed by administrator and they edited.

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So the fact to keep having this traceability in the participation cycle.

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It's what builds more trust in our experience at least in Barcelona.

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This is something that.

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And of course, having binding political processes that really interest people,

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not discussing irrelevant things for example in Barcelona.

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We had this huge problem about how do you say.

